Privacy Policy

OVERVIEW

Gameday Men’s Health Canada (“Gameday,” “we,” “us,” or “our”) is committed to protecting personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including:

• Ontario: Personal Health Information Protection Act (PHIPA)
• Alberta: Health Information Act (HIA)
• British Columbia: Personal Information Protection Act (PIPA)

This Privacy Policy applies to personal information collected through our website, digital platforms, and administrative communications.

Personal Information We Collect

We may collect personal information including:

• Name, email address, and phone number
• Appointment inquiries and service-related communications
• Website usage and technical data (such as IP address, browser type, and device information)
• SMS and communication preferences

Clinical and personal health information is collected, used, and disclosed solely by independently licensed healthcare providers and is governed by applicable provincial health privacy legislation.

Gameday Men’s Health does not act as a custodian of patient medical records and does not access or control clinical records, except as may be required to provide administrative, technical, or support services on behalf of independent healthcare providers.

Purpose of Collection

Personal information is collected for purposes including:

• Responding to inquiries
• Scheduling or coordinating services
• Providing administrative and service-related communications
• Improving website performance and user experience
• Meeting legal and regulatory obligations

Consent

We obtain meaningful consent for the collection, use, and disclosure of personal information, except where permitted or required by law.
You may withdraw consent at any time, subject to legal or contractual restrictions.

Retention

Personal information is retained only for as long as necessary to fulfill the identified purposes or to meet legal and regulatory requirements.

Access & Correction

You have the right to request access to your personal information and/or request correction of inaccurate or incomplete information. Requests will be handled in accordance with applicable privacy legislation.

Safeguards

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification, consistent with applicable legal requirements.

Cross-Border Processing

Personal information may be processed or stored outside Canada, including in the United States, where it may be subject to the laws of those jurisdictions, which may differ from Canadian privacy protections.

Privacy Officer

Questions, concerns, or requests regarding privacy may be directed to:
Privacy Officer at Gameday Men’s Health
privacyofficer@gamedaymenshealth.com
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.